📞 +91 98XXX XXXXX ✉ hello@kaava.in 📍 Ludhiana · Chandigarh · Delhi
Now empanelled with 4 state govts 🇮🇳 Made in India
EMPANELLED 2026 Trusted by 4 state govts & 12 enterprises

Engineering
India's public
digital infrastructure.

Kaava builds mission-grade software for governments, semi-government bodies and corporates — from citizen portals serving millions to ERP backbones running quietly in the background. Quietly. Reliably. In-house, end-to-end.

12M+
Citizens served
50+
Projects shipped
99.97%
Govt SLA uptime
🏛
Govt. of Punjab
Empanelled · Citizen Services
GOVT TECHNOLOGY DOSSIER
REF · KV/2026/STATE-027
Citizen Services portal
State Govt of Punjab · Department of Governance Reforms
DEPARTMENTS
12 live
SERVICES
40+
LANGUAGES
6 mt
Birth certificate · auto-issue1,402 today
Property tax · digital pay8,991 today
Driving license · renewal624 today
PAN · Aadhaar verification12,103 today
ISO 27001 + 9001
Audited · Mar 2026
EMPANELMENTS
Govt. of Punjab Ministry of Education Smart City Mission PSPCL Municipal Corp Ludhiana NIC India NABARD Punjab School Board MSME Development Startup India Govt. of Punjab Ministry of Education Smart City Mission PSPCL Municipal Corp Ludhiana NIC India NABARD Punjab School Board MSME Development Startup India
01 · Public sector practice

A studio
built for government.

We don't dabble in govt work — it's the centre of our practice. Every workflow, every audit trail, every accessibility checkpoint is engineered with public sector procurement and compliance in mind.

Flagship · State Government

One citizen portal.
40 services. 30 million people.

We rebuilt the citizen-services backbone for a state of 30M+ — unifying 12 departments, 40+ services and six languages into a single login, with audit-grade observability behind the curtain.

4.2M
Monthly active
↓64%
Processing time
99.97%
Uptime SLA
02

e-Governance portals

Department websites, citizen self-service, grievance and RTI workflows — built to GIGW, WCAG 2.1 AA and India-DPDP standards.

GIGW 3.0 WCAG 2.1 AA DPDP-ready
03

MIS & workflow systems

From file movement to scheme tracking, we engineer the back-office that keeps departments running — with role-based access and audit-grade trails.

RBAC Audit logs SSO / DigiLocker
04

Smart City dashboards

Command-and-control dashboards for utilities, traffic, water and waste — built on open data standards that survive across vendor changes.

DIAL ICCC Open APIs
05

Education platforms

School ERP, board management and result systems — empanelled with state education departments, used every morning by 240+ principals.

240 schools 180k students Board-ready
AI & AGENTIC AI · NEW PRACTICE

Custom AI agents
built for your workflow.

From document-extraction copilots that read government forms to multi-agent systems that triage citizen queries across 6 languages — we design, train and deploy AI that fits inside your stack, not the other way around.

LLM fine-tuning RAG pipelines Multi-agent orchestration Vision OCR Voice / IVR agents On-prem deployment
G
Grievance Triage Agent
routes · classifies · escalates
LIVE
D
Document Extraction Agent
aadhaar · pan · ration card
LIVE
P
Policy Q&A Copilot
RAG over 12k circulars
LIVE
S
Scheme Eligibility Agent
multi-step reasoning · 6 langs
LIVE
02 · Capabilities

Six disciplines.
One delivery team.

We don't hand off between vendors. Discovery, design, engineering and operations live under one roof — with one accountable lead per engagement.

01

Web engineering

Citizen-scale portals, marketing surfaces and internal tools — built for sub-second TTFB on 3G connections.

Next.js · GovStack · A11y
02

Mobile apps

Native iOS, Android and cross-platform builds — with offline-first patterns for field officers.

Swift · Kotlin · Flutter
03

Custom software & ERP

MIS, eGovernance and workflow systems engineered around your exact procurement and audit needs.

Spring · Postgres · Hasura
04

Product design

Research-led UX, motion and design systems — with vernacular-first form patterns built in.

Figma · Tokens · Storybook
05

Cloud & devops

AWS, Azure, NIC Cloud and on-prem. Observability, FinOps and compliance baked in from day one.

AWS · K8s · GitOps
06

Cyber & compliance

VAPT, ISO 27001 alignment, DPDP readiness and security audits before launch — and after.

VAPT · DPDP · ISO 27001
Accreditations & certifications

Audited.
Empanelled.
Accountable.

Government work demands paperwork that holds up to a CAG audit. We carry the certifications, security clearances and empanelments that let procurement teams short-circuit vendor onboarding — and that let citizens trust the systems we build.

ISO
ISO/IEC 27001:2022
Information Security Management System — audited & recertified for end-to-end data handling.
CERT · IS/2026/4471Active
ISO
ISO 9001:2015
Quality Management System covering software delivery, support & client success processes.
CERT · QM/2025/8820Active
27701
ISO/IEC 27701
Privacy Information Management — aligned with India's DPDP Act 2023 obligations.
EXT · IS/2026/4471-PActive
CERT
CERT-In Empanelled
Information security auditing partner for government bodies under MeitY oversight.
EMP · CERT-In/2026Active
MeitY
MeitY Empanelment
Recognised SaaS & software development partner under the Ministry's vendor framework.
REF · MEITY/SW/2026Active
GIGW
GIGW 3.0 Compliant
Every government build ships against Guidelines for Indian Government Websites.
STD · GIGW/3.0Aligned
SOC 2
SOC 2 Type II
Annually attested controls over security, availability & confidentiality of customer data.
RPT · SOC2/FY26Attested
NSIC
NSIC · MSME · Startup India
Registered MSME and DPIIT-recognised startup — eligible for Govt-eMarketplace tenders.
REG · DPIIT/2024Active
03 · How we work

A delivery process
that survives reality.

Govt timelines slip. Stakeholders change. Procurement adds clauses. Our process is engineered to absorb all of it without losing the plot.

01

Discover

Stakeholder interviews, audit and a written diagnosis. We tell you what we found before we propose anything.

Wk 1–2
02

Design

IA, user flows, wireframes and a clickable prototype — validated with end users before any code is written.

Wk 2–4
03

Engineer

Sprint delivery, weekly demo, automated tests and infra-as-code from day one. No surprises at UAT.

Wk 4–14
04

Launch

Phased rollout, observability dashboards, training and runbooks. We stay on call through go-live.

Wk 14–16
05

Operate

SLA-backed support, quarterly roadmap reviews and continuous improvement on the live product.

Ongoing
04 · Selected work

Outcomes,
not deliverables.

All case studies →
GOVT · CITIZEN SERVICES
State Govt of Punjab

Unified citizen portal for a state of 30 million.

↓ 64% processing time
SEMI-GOVT · UTILITIES
PSPCL · Punjab Power Utility

Real-time billing portal serving 10M+ consumers.

11M monthly logins
EDUCATION · BOARD
Punjab School Education Board

Result publishing system for 1.2M students, day-one.

240 schools onboarded
CORPORATE · BFSI
Cooperative Bank of Punjab

Cheque settlement engine running across eight banks.

1.2s avg verification
SMART CITY · MUNICIPAL
Municipal Corporation Ludhiana

An integrated command centre across 9 city services.

9 depts unified
Kaava was the only vendor who came back with a written diagnosis before pitching a solution. That set the tone for the entire engagement.
SECRETARY · DEPT OF GOVERNANCE REFORMS · GOVT OF PUNJAB
05 · The Journal

Field notes from
the build floor.

All journal entries →
GOVERNANCE

Designing for 1.4 billion: the IndiaStack pattern language we use on every government build.

MAY 2026 8 MIN READ →
ENGINEERING

Why we picked Postgres over a graph DB for our ERP fabric.

APR 2026 6 MIN →
DESIGN

Vernacular UX: lessons from Punjabi-first form design.

APR 2026 5 MIN →
— Start something real

Tell us what's
broken. We'll tell you what to do.

Most projects start with frustration. Send us the worst part of your operation — we'll come back with a written diagnosis in 5 working days. No deck. No fluff.

Book a 30-min call → hello@kaava.in